Overview
Swyfft provides homeowner insurance quotes for homeowners and real estate agents, but the company only operated through a web experience. Ahead of a planned sale, they needed their first iOS app — translating the web experience into a native mobile flow.
Problem
Agents and homeowners had two very different needs from the same product: agents needed access to both home and commercial package searches, while homeowners only needed home insurance. There was no mobile way to serve either group.
What I did
- Mapped the two primary user types — real estate agents and homeowners — and the features each needed: search, account management, and an additional options menu
- Built low-fidelity wireframes for both user types, then pivoted to an agent-focused flow after stakeholder feedback to simplify scope
- Designed mid-fidelity flows for getting and customizing home and commercial quotes, binding policies, and payments
- Adapted the existing design system's colors to meet ADA accessibility compliance for mobile
- Designed high-fidelity screens for policy management (mortgage changes, payments, cancellations, address updates, history) and agent resources like claims reporting
Outcome
A native iOS translation of Swyfft's web quoting experience, giving agents a focused, accessible flow for getting and managing homeowner insurance policies on the go.